Reference

Your A-to-Z of Betting and Casino Language

Every term you come across on guru365 — from RTP and house edge to rollover and KYC — is explained here in plain English, built for Bangladesh.

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guru365 Your A-to-Z of Betting and Casino Language
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Ask Us About Any Term or Feature

If a term in the lobby or on a game screen is unclear, our support team can walk you through it.

Live Chat Reach the support team directly through the live chat icon in your account. Available for questions about terms, account steps and wallet transactions during support hours.
Email Support Send a detailed question to our support address for anything involving KYC documents, withdrawal verification or a term you saw in a promotion and want clarified in writing.
Help Centre The help centre covers common glossary questions, deposit steps for bKash, Nagad and Rocket, and account verification walkthroughs — searchable from any page on the site.
guru365 Why These Definitions Matter for Your Account

Why These Definitions Matter for Your Account

Knowing what a term actually means changes how you play. When you understand volatility, you pick slots that match your session style. When you know what rollover means, you read a promotion without surprises. On guru365, your account connects sports betting, live casino and wallet payments in one place — bKash, Nagad and Rocket all sit in the same deposit flow. The

clearer you are on the language, the faster you move between sections and the fewer questions you need to ask. This glossary is here so you spend less time confused and more time in the lobby.

Essential Glossary: Game and Betting Basics

Plain definitions for the terms you will see most often across the lobby and sportsbook.

RTP stands for Return to Player. It is the percentage of total bets a slot or game returns to players over time. A higher RTP means the game pays back more across many rounds.

House edge is the mathematical advantage the platform holds on any game. A 2% house edge means, over time, the platform retains 2% of all money wagered on that market or table.

Volatility describes how often and how much a slot pays out. High volatility means bigger but less frequent wins. Low volatility means smaller, more regular payouts across your session.

Wager and turnover both refer to the total amount you bet. In bonus terms, a turnover requirement means you must bet a set multiple of a bonus amount before withdrawing any related funds.

A jackpot is the largest prize available in a slot or prize-style game. Progressive jackpots grow with each bet placed until one player hits the winning combination that triggers the full prize pool.

A live dealer is a real person dealing cards or spinning a wheel in a studio, streamed to your screen in real time. Evolution and similar studios power the live tables you find in the casino section.

Odds, Payments and Verification Explained

Terms that come up when you read sportsbook markets, process a withdrawal or complete your account setup.

Asian handicap removes the draw outcome from a football match by giving one team a goal advantage or deficit. It narrows the bet to two outcomes and is common in cricket and football markets.

Over/under is a market where you bet on whether a combined total — goals, runs, points — will be above or below a line set by the platform. It does not depend on which side wins.

Rollover is the number of times you must wager a bonus amount before it converts to withdrawable cash. A 5x rollover on a 500 BDT bonus means you must place 2,500 BDT in bets first.

An e-wallet is a mobile or digital payment account used to send and receive money. On guru365, bKash, Nagad and Rocket are the e-wallets supported for deposits and withdrawals in Bangladesh.

KYC stands for Know Your Customer. It is the identity verification process where you submit documents to confirm your name and account details before withdrawals are processed or limits are raised.

These are account-level settings that let you manage your own activity — session reminders, cooling-off periods and spending awareness tools available through your account settings page.

How These Terms Apply on guru365

Practical answers about how glossary terms connect to real actions in your account and the lobby.

RTP is shown on the game info panel where the provider makes it available. Not every title displays it — Pragmatic Play and PG Soft games typically include it in the game details screen.

After your bKash deposit qualifies for a promotion, the rollover counter starts. Each bet you place across sports or casino reduces the remaining requirement shown in your account wallet section.

KYC is triggered before your first withdrawal or when your account reaches a review threshold. You upload your national ID through the verification section and the team reviews it before funds are released.

In cricket, handicap markets adjust run totals or wicket lines rather than goals. You back a team to cover the spread, which makes close matches more interesting to bet on than a straight win market.

Once KYC clears, withdrawal requests to Nagad, bKash or Rocket are queued for processing. The funds move to your mobile wallet account once the platform's verification step confirms the request.

Yes. Live baccarat tables, including Baccarat VIP Circle, carry a lower house edge than most slots. Slots vary widely by title — check the game info panel where the provider publishes the figure.
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